Our Privacy Policy was updated on September 30, 2021 and will take effect on October 15, 2021. We have revamped the Privacy Policy front and back so that from this date onwards, this Privacy Policy will be able to provide details about how we manage the personal information you disclose when using AI-Bot products and services.
Please read our privacy policy carefully and let us know if you have any questions.
This Privacy Policy describes how AI-Bot and its affiliates (hereinafter referred to as "AI-Bot", "we" or "us") collect, use, disclose, process, and protect the information you provide to us through the AI-Bot app when using our products or services. If we ask you to provide certain information in order to verify your identity when using AI-Bot products or services, we will use this information in strict accordance with this Privacy Policy and/or our User Terms and Conditions.
1, What information is collected, and how we use it
a, Types of information collected
In order to provide our services to you we will ask you for personal information that is necessary for us to successfully provide those services. If you do not provide us with this personal information, we may not be able to provide our products or services to you.
We will only collect the information that is necessary for its specified, explicit and legitimate purposes and not further processed in a manner that is incompatible with those purposes. We may collect the following types of information (which may or may not be personal information):
- Information you provide to us or upload: we may collect personal information you provide to us, like your name, mobile phone number, email address, AI-Bot account information (e.g., your security related information, name etc.), or data you may sync with the device you use to access the AI-Bot, information used to create your account or related to your account setup on the AI-Bot, devices you add or information that you send, and feedback.
- Information related to the handheld device terminal or your SIM card: we may collect information related to the operation of the AI-Bot handheld device terminal. For example, IMEI number, the version of your operating system, model name of your device, and network operator (This information will be only used for running the APP, and will not be uploaded to server). We may also collect information about the device associated with your account. For example, MAC address, DID, network status of the device (IP/network signal), and the version of your firmware.
- Information we designate that is about you: We may collect and use content such as information related to your AI-Bot account.
- Location information (only for specific services/functionalities): various types of information on your location. For example, region, country code, city code, mobile network code, mobile country code, cell identity, district name, longitude and latitude information, time zone settings, language settings.
- Log information: information related to your use of certain functions, apps and websites. For example, IP address(It will be only retained in the local APP in your phone, will not be uploaded to server), network request information, temporary messaging history, standard system logs, and crash information.
- Account credentials: information related to your account credentials. For example, password, password security questions and answers, etc.
- User scenario: While you use functions like scenario, automation and so on, we will collect your setting information which support to afford intelligent scenario service to you.
b, How this personal information can be used
Personal information is collected for providing services and / or products to you, and legal compliance on our part under applicable laws. You hereby consent that we may process and disclose personal information to our affiliated companies (which are in the communications, social media, technology and cloud businesses), Third Party Service Providers (defined below) for the purposes stated in this Privacy Policy.
b-1, We may use personal information for the following purposes:
- Providing, processing, maintaining, improving, and developing our goods and/or services to you, and services provided through your device or by AI-Bot.
- Communication with you about your device, service, or any general queries, such as updates, device firmware/software updates, customer support, related information, and notices)
- Analyzing and developing statistical on use of our products and services to better improve our products and services.
- Providing local services without communicating with our servers.
b-2, Here are more details on how we use your information (which may include personal information):
- Setting up your AI-Bot Account. Personal information collected when creating a AI-Bot Account on our web sites or through our smart device is used for creating the personal AI-Bot Account and profile page for the user.
- Providing location-based services. When using AI-Bot and accessing AI-Bot devices, we may use information about your location to determine the time zone of the device. This will ensure that the device accurately displays the correct time and login service area. It will also optimize user experience by providing services such as advance activation of the corresponding device at a time set by the user. You can turn off this feature at any time by going to device settings or by discontinuing your use of this application.
- Accessing devices. The authenticity of devices that are operated through the app must be verified. We therefore need to confirm the legal identity of the device by consulting the factory MAC and DID information. In addition, in order to connect the device to the network, it will need to be configured through the app. During configuration, you must enter the corresponding Wi-Fi name and password. This information will only be used to connect the device to the network. The Wi-Fi and password data you enter will be encrypted and stored locally on your device; it will not be uploaded to the server. In addition, you can access the device and delete this information at any time. We also need to analyze the device's IP (It is only for achieving a good stability of the device network, will not be uploaded to server) and network signal in order to determine the optimal network connection method. This will ensure the stability of the device network.
- Display of device status. This allows you to view the status of the device remotely that you can check at any time whether or not the device is running.
- Setting up automated tasks. The event information reported by your device (this information comes from the device you have added. The specific information that can be set depends on the scope of your privacy authorization for the device. Every added device will provide the Privacy Policy terms for the provider of that device, which you may then choose to agree with) can be used to create your own, personalized automated tasks.
- Collecting user feedback. The feedback you choose to provide is extremely valuable, as it helps us improve the services provided by AI-Bot. In order to track your feedback, AI-Bot may use the personal information you provide to contact you and to keep records.
- Sending notifications. We may occasionally use your personal information to send important notifications, for example, notifications about the status of device malfunctions; your customized device push notifications (which depend on what additional equipment you have purchased); and changes to our terms, conditions, and policies.
3, With whom we share your information?
We do not sell any personal information to third parties.
We may disclose your personal information to third parties (as defined below) in order to provide products or services that you have requested:
- We may provide statistical information about your use of smart terminals to our partners in a timely manner. The above statistical information does not involve personal information such as your name, account number, password, telephone number, email, etc.
- If our partners expressly express to you the collected information and use of the information, and have obtained your consent, we can disclose your personal information to the three parties based on your permission. For the security of your personal information, we may desensitize or obscure your personal information and disclose it to third parties.
- We may need to disclose your personal information in accordance with the legal requirements of government agencies.
- In the event of reorganization, merger or sale, if we have obtained your consent, we may transfer all personal information we collect to the relevant third party.
In the various situations described in this section, you can rest assured that AI-Bot will only share your personal information based on your authorization. Your authorization for AI-Bot will include various sub-processors that process your personal information. You should be aware that in any of the circumstances described below, when AI-Bot shares your personal information with third-party service providers, AI-Bot will comply with applicable local data protection laws by contracting third party practices and obligations. AI-Bot guarantees that third-party service providers comply with the privacy standards applicable to them in your jurisdiction in a contractual manner.
4, Security commitment
AI-Bot security measures
We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure, or other similar risks, we have put in place reasonable physical, electronic, and managerial procedures to protect the information we collect from you during your use of the AI-Bot app. We will take all appropriate measures to protect your personal information.
All of your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity, and we guarantee that your personal information is always protected by the highest level of security. We also guarantee that employees and third-party service providers who provide products and services to you by accessing this information will be held under strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet such obligations. Similarly, we have special access control measures for cloud-based data storage. In summary, we regularly review our information collection, storage, and processing practices, including physical security measures taken in order to prevent any unauthorized access and use.
We will take all practicable steps to protect your personal information. You should, however, be aware that the use of the Internet is not entirely secure, and for this reason. Because of this, we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.
We will take upon the personal data breach, notifying the breach to relevant supervisory authority or under some circumstances, notifying the personal data breach to the data subjects by complying with applicable laws, including your local data protection legislation.
5, Retention policy
We retain information we collect about you as long as it is still needed for the purposes we obtained it or as long as it is needed to comply with applicable legal requirements or permissions. We shall cease to retain personal information, or remove the means by which the personal information can be associated with particular individuals, as soon as it is reasonable to assume that the purpose for which that personal information was collected is no longer being served by retention of the personal information. If there is demand from users to delect the personal information, we will no longer retain any of them.
6, Accessing other features on your device
Our application may need to access certain features on your device, for example, Wi-Fi network status. This information is necessary for these applications to be able to run on your device and for you to be able to interact with them.
You can close the application on your device at any time, or you can contact us at x.warrior.service@gmail.com to revoke your consent.
7, You have right to control over your personal information
If your personal data is processed, you are an affected person within the scope of the General Data Protection Regulation (GDPR) and have the following rights in regard to the party responsible.
7-1, Right to information
You can request a confirmation from the party responsible as to whether we are processing any of your personal data.
If such processing is taking place, you can request the following information from the party responsible:
(1) The purposes for which the personal data is processed
(2) The categories of personal data that is processed
(3) The recipients and/or categories of recipient to whom your personal data has been or will be disclosed
(4) The planned duration of the storage of your personal data or, if concrete information in this regard is not possible, criteria for determining the storage duration
(5) The existence of a right to the correction or deletion of your personal data, the right to a limitation of processing by the party responsible or a revocation right against this processing
(6) The existence of a right to complain to a supervisory body
(7) All available information on the origin of the data if the personal data is not collected from the affected person
You have the right to demand information on whether your personal data is transmitted to a third-party country or international organization. In this context, you can demand to be informed about suitable guarantees in conjunction with the transmission in accordance with Art. 46 General Data Protection Regulation(GDPR).
7-2, Right to correction
You have the right to request access to and/or to correct any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before your request is processed. Once we have a sufficient amount of information, we will be able to process your request to either access or make corrections to personal information. We will respond to your request within the time period specified by applicable data protection law.
7-3, Right to the limitation of processing
Under the following prerequisites, you can demand the limitation of the processing of your personal data:
(1) If you dispute the correctness of your personal data for a duration that enables the party responsible to check the correctness of your personal data
(2) The process is unlawful and you reject the deletion of your personal data and demand the limitation of the use of the personal data instead
(3) The party responsible no longer requires the personal data for the purposes of processing, but you require this data for the assertion, exercise or defend of legal claims or
(4) If you object to processing according to Art. 21 Sect. 1 General Data Protection Regulation (GDPR) and it has not yet been determined whether the legitimate grounds of the party responsible have priority over your own
If the processing of your personal data is limited, this data – with the exception of its storage – may be processed only with your consent or for the assertion, exercise or defense of legal claims or for the protection of rights against other natural or legal persons or for reasons of an important public interest of the European Union or member state thereof.
If the limitation of processing was implemented according to the abovementioned prerequisites, you will be informed by the party responsible before the limitation is rescinded. Once the limitation is rescinded, some related services from AI-Bot may not be able to be provided.
7-4, Right to deletion
You have the right to obtain from us the erasure of your personal information. During your use of the AI-Bot service, you can also delete all of the following user information via “My-Personal Center-Logout Account”.
1. User account information
2. User device information
3. Device data information
4. Image/video information intercepted by the camera
5. Feedback information
6. User scenario information
7-5, Right to data transferability
You have the right to obtain any personal data you have provided to the party responsible in a structured, common, machine-readable format. In addition, you have the right to transfer this data to another party responsible without prevention by the party responsible to which you have provided the personal data if:
(1) The processing is based on consent granted according to Art. 6 Sect. 1 lit. a General Data Protection Regulation(GDPR) or Art. 9 Sect. 2 lit. a General Data Protection Regulation (GDPR) or pursuant to a contract according to Art. 6 Sect. 1 lit. b General Data Protection Regulation(GDPR).
(2) Processing takes place using an automated method.
In exercising this right, you further more have the right to ensure that your personal data is transferred directly from one party responsible to the other if technically feasible. The freedoms and rights of other people must not be violated in the process.
The right to data transferability does not apply to the processing of personal data required for the exercising of a task that lies in the public interest or in the exercising of public authority for which the party responsible has been appointed.
7-6, Right of objection
For reasons arising from your particular situation, you have the right to object to the processing of your personal data that takes place on the basis of Art. 6 Sect. 1 lit. e or f General Data Protection Regulation (GDPR) at any time; this also applies to any profiling based on these provisions.
The party responsible will no longer process your personal data unless it can prove it has grounds for processing that are absolutely worthy of protection that have priority over your interests, rights and freedoms or unless the processing of this data serves the assertion, exercise or defense of legal claims. If your personal data is processed to engage in direct advertising, you have the right to object to the processing of your personal data for the purpose of such advertising at any time; this also applies to profiling insofar as this profiling is connected to such direct advertising.
If you object to the processing of your personal data for the purpose of direct advertising, your personal data will no longer be processed for this purpose.
In connection with the use of information society services, you have the opportunity – Directive 2002/58/EC notwithstanding – to exercise your right of objection using automatic methods for technical specifications apply.
7-7, Right to the revocation of the declaration of consent pursuant to data protection law
You have the right to revoke your declaration of consent pursuant to data protection law at any time with future effect. In this case, the related service from AI-Bot will not be able to be provided.
7-8, Right to complain to a supervisory body
Notwithstanding another legal remedy in regard to administrative and judicial law, you have the right to complain to a supervisory body, especially in the member state of your place of residency, your workplace or the place of the supposed violation if you are of the opinion that the processing of your personal data violates the General Data Protection Regulation (GDPR).
The supervisory body to which the complaint has been submitted informs the complainant about the status and result of the complaint, including the possibility of a judicial legal remedy according to Art. 78 General Data Protection Regulation (GDPR).
8, Miscellaneous
8-1, Order of priority
If you agree to an applicable user agreement, and if there is any inconsistency between the user agreement and this Privacy Policy, the user agreement will prevail.
8-2, Privacy Policy updates
We periodically review our Privacy Policy, and we may update it to reflect changes in our information practices. If we make a substantial change to this Privacy Policy, We will notify you by email (using the email address specified in your account), by releasing a notice in the AI-Bot app, or by contacting you via your mobile device. This will allow you to understand what information we collect and how we use it. These kinds of changes to this Privacy Policy will be effective starting on the date specified in the notice or on the website. We recommend that you visit this page regularly for the latest information on our privacy practices. Your continued use of products and of website, cell phone and/or any other device-based services will be deemed as your acceptance of the updated Privacy Policy. If we collect additional personal information from you, or if we wish to use or reveal your personal information for a new purpose, we will once again seek your consent.
9, Contact us
If you have any questions or feedback regarding this Privacy Policy, or if you have any questions regarding AI-Bot collection, use, or disclosure of your personal information, or if you would like to require to exercise your rights stated as above, please contact us:
ADD: R2316, Dongshan plaza, Yuexiu District, Guangzhou, P.R. China 510000
Email: x.warrior.service@gmail.com